Key Service Areas

Community Satisfaction header image

LGAT 2019 Community Satisfaction Survey

LGAT’s Community Satisfaction Survey is undertaken every four years to explore community satisfaction with the performance of Local Government. Consistent methodology is applied to allow comparison over time. In 2019, primary research of 1,200 residents drawn proportionally from across Tasmania was conducted. A summary report on the 2019 LGAT Community Satisfaction Survey results can be found here

Respondents were asked to rate the importance, as well as their personal satisfaction with, twenty-three council services and facilities.

Summary of Satisfaction with Local Government

Importance of and Satisfaction with Council Services

The twenty-three council services and facilities have been broadly categorised into the below six groups. Detailed results can be accessed via each of the following links.

Transport and Infrastructure

Waste, Open Spaces, Arts and Culture

Communications and Community Support

Economy, Environment, and Emergency Management

Planning and Building

Customer Service, Housing, and Safety